Elements and Performance Criteria
- Elements define the essential outcomes
- Identify client priorities and interests
- Evaluate available information to determine nature of client education and support needs
- Investigate and confirm key issues of concern
- Determine stage in client decision to seek information or change
- Review current skills and expectations for skill development
- Develop strategies to match client educational needs
- Identify and organise resources required to support strategies
- Seek additional assistance and expertise as required
- Communicate with clients about parenting, health and well-being
- Tailor information, and the way it is presented, to the specific needs of the group and the community
- Acknowledge and support client strengths
- Provide information on key knowledge and skill sets that support positive parenting, health and well-being and which aligns with current policy
- Provide information on factors that can impact on family capacity to function effectively
- Explore the interrelationships between different behaviours, attitudes and beliefs and their impact on family well-being
- Encourage clients to share experiences
- Conduct ongoing assessment of client skills, knowledge and attitudes
- Support the practice of new behaviours
- Raise awareness of health and well-being issues with clients not contemplating change
- Encourage clients to develop active support networks and further development options
- Promote effective parenting techniques and healthy lifestyle habits
- Provide clear feedback to clients on progress in skill development
- Identify and respond to client difficulties in changing behaviours in a supportive way
- Identify issues that may require referral to professional support and discuss with the client
- Communicate professional support services to clients
- Evaluate education support provided